Privacy Policy
Last updated: July 5, 2026
This Privacy Policy explains how erateapp, operated by SkyRate LLC (“erateapp,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards your information when you visit erateapp.com (the “Site”) or use our E-Rate consulting services. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly and information collected automatically:
- Information you provide: name, email address, phone number, organization/entity name, Billed Entity Number (BEN), job title, and any details you include in a form, consultation request, or email.
- Automatically collected: IP address, browser type, device information, pages visited, referring URLs, and interactions with the Site, collected through cookies and similar technologies.
2. How We Use Your Information
- To respond to your requests and provide E-Rate consulting services;
- To schedule consultations, audits, and follow-ups;
- To send service-related communications and, where permitted, marketing messages you may opt out of;
- To operate, maintain, analyze, and improve the Site and our services;
- To comply with legal obligations and protect against fraud or misuse.
3. Cookies & Analytics
We use cookies and third-party analytics and advertising tools to understand how visitors use the Site. These may include Google Tag Manager, Google Analytics, Microsoft Clarity, LinkedIn Insight, and Microsoft (Bing) UET. These providers may set their own cookies and process data under their own privacy policies. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf (e.g., hosting, email delivery, analytics, payment processing), under confidentiality obligations;
- Affiliated entities operated by SkyRate LLC that support the delivery of our services;
- Authorities when required by law, regulation, legal process, or to protect our rights, users, or the public.
5. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at admin@erateapp.com. You may unsubscribe from marketing emails at any time using the link in the message.
8. Children’s Privacy
The Site is intended for use by schools, libraries, and the professionals who serve them. It is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Third-Party Links
The Site may link to third-party websites (including USAC, the FCC, and SkyRate AI). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last updated” date above reflects the latest revision.
11. Contact Us
SkyRate LLC (erateapp)
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: admin@erateapp.com
Phone: (855) 765-7291 (Toll-Free)
